We’re super stoked that you are looking at our page and are so close to ordering some awesome gear to enhance your wildness!
Here you’ll find our shipping policies that should answer the most common questions. If you have any questions not covered here, shoot us an email at firstname.lastname@example.org and we’ll gladly help you out!
Please ensure that you double-check your shipping address before completing your order. If you have already received a shipping notice, we are unable to update/change the address at that point. This is especially important if you are on a device that uses autofill which frequently makes mistakes. If your package ships to the wrong address, we will have to charge you shipping a second time to ship it properly.
Do you ship internationally?
Yes! We can ship to most locations around the world. Whether you are headed for the Outback, your office in London or are hiding from the kids in your basement in Amsterdam, we have you covered!
Depending on Covid protocols in various countries, sometimes areas aren’t available to ship to. If that happens we will be alerted by our shipper and will refund your order for you.
As an international customer, you are responsible for any value-added tax (VAT), customs fees, and any other fees associated with importing merchandise from the USA. We do not cover these costs and we do not have distribution centers in other countries.
Many countries have calculators online so if you’d like an idea of what to expect, check with your customs office to see if they offer calculators or estimates. We are unable to change the coding of the packages, the purpose/explanation of the product, or the value of the shipment.
If you refuse to pay the customs fee and abandon your package, you will not receive a refund so please order carefully. When an order is abandoned with customs, we have to pay the customs fees and the return shipping fee which is often more than the value of the product. Our only other option is to have the product destroyed.
Which companies do you use for shipping?
This is up to our warehouse and they work to find you the best deal. Within the US, we almost always use USPS. Overseas, it could be USPS, UPS, FedEx, or most commonly DHL.
Will I get a tracking number?
Yes! Once your order is prepared for shipment, you will receive an email with your tracking number.
How long does shipping take?
This depends on where you are and which shipping option you choose. With the most basic USPS option, if you are in the lower 48 in the US, most packages arrive within 2 business days. HI and AK can be a bit longer and APO/FPO often take 2-3 weeks.
Internationally, 1-4 weeks is typical for the most basic shipping options, but it does depend on the customs processes in your country and whether your package was sent by air, pirate ship, or Killer Whale. Typically it takes less time to send to Canada and the EU than it takes to send to India or Africa.
We are unable to make any guarantees for shipping times as there are so many variables that we do not control.
I just placed my order! I’m so excited! When it is going to ship out?
Fantastic! Welcome to the League of Wildness! Most orders are shipped within 48 hours, Monday-Friday. We do not ship on weekends or holidays.
I’ve been waiting and waiting but my package didn’t arrive yet! What gives?
Shipping times do vary, especially internationally. If you believe your package has been returned, is lost in space, was stolen by a neighbor or eaten by wolves, please send us an email at email@example.com